Privacy Policy & Cookies

Shipping

  • All orders ship Monday-Friday
  • In-stock orders normally dispatched within 1-2 business days
  • We don’t take your money until your order has dispatched
  • Some items may ship separately as products may come from different providers
  • Some items can’t be dispatched internationally due to import regulations in other countries.

Tracking

An email with tracking information will be sent once an order has been shipped (with most carriers). You can also track your package from your Account page. Tracking is not available on International Economy.

Rates

UK

Free Delivery for orders over £50

Royal Mail 2nd Class – £1.95

Royal Mail 1st Class – £2.35

Royal Mail 2nd Class Signed For – £3.13

Royal Mail 1st Class Signed For – £3.41

Europe

Free Delivery for orders over £50

Royal Mail International Standard – £4.65

Australia

Free Delivery for orders over £50

Royal Mail International Standard – £6.80

Rest of the World

Free Delivery for orders over £50

Royal Mail International Standard – £6.28

*Please note that a £5 surcharge will be added to your total order cost for each item that is oversized and/or weighs 15 pounds or more. Products which have this surcharge are labeled on the page.

International Shipping

Countries we ship to:

  • United Kingdom
  • United States
  • Canada
  • Ireland
  • American Samoa
  • Australia
  • Austria
  • Bahamas
  • Belgium
  • Bermuda
  • Bolivia, Plurinational State Of
  • Brazil
  • Burkina Faso
  • Cambodia
  • Canary Islands
  • Chile
  • China
  • Costa Rica
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Ecuador
  • Egypt
  • El Salvador
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greenland
  • Guam
  • Guatemala
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Kenya
  • Kuwait
  • Lao people’s Democratic Republic
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Mongolia
  • Morocco
  • Mozambique
  • Namibia
  • Nepal
  • Netherlands
  • Netherlands Antilles
  • New Zealand
  • Norway
  • Paraguay
  • Peru
  • Poland
  • Portugal
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • Spain
  • Sri Lanka
  • Swaziland
  • Sweden
  • Switzerland
  • Taiwan, Province Of China
  • Thailand
  • Turkey
  • Uganda
  • United Arab Emirates
  • Venezuela, Bolivarian Republic Of
  • Virgin Islands (British)
  • Virgin Islands (U.S.)
  • Zambia

Country not listed?

  • We, sadly, can’t ship to everyone. We appreciate your interest in Spree, and we would like to apologize for any inconvenience this may cause.

Delivery Times

  • Standard delivery in the UK normally between 3-5 working days after shipment.
  • International shipping will take between 5-7 working days

Customs Fees

  • Customs fees (taxes, duties, processing fees, brokerages fees, etc.) may be charged upon delivery and required to obtain your order.
  • We are not able to mark orders as “gifts”.
  • We do not issue any refunds for customs fees, shipping, or the cost of your order should you refuse to pay the customs fees.
  • Spree has no way of estimating customs fees, taxes, duties, etc. Please contact your local customs office if you need to know more.

Restrictions

Items with shipping restrictions are noted on the product page. All shipping restrictions are for legal reasons, not under our control.

For category-specific restriction details, visit the Product Information Page. 

Returns

  • Returns vary from vendor to vendor. Please read the sellers return policy to find out more before purchasing.
  • Returns are made through your account by selecting the products you wish to return. Follow the simple instructions in order to make the return.
  • Returned items must be in original condition, including tags, booklets, and labels.

Refunds

  • Refund will be issued to original payment method.
  • You will be responsible for return shipping costs of non-defective merchandise if you use one of our pre-printed return shipping labels.

Non-Returnable Items

Food products, undergarments, blind box items, products with downloadable content, and other items as noted on the product page cannot be returned for refund or store credit.

Apparel Exchanges

If you need a different size of an apparel item you ordered, this can be done when undergoing the return product process where a new order is created and the previous merchandise is returned to its seller. Just pay shipping to return the old item and mark the product as “returned” in your account and select the process you wish to take. Note that we can’t do apparel exchanges for orders shipped outside the UK.

Please place the barcode so it’s highly visible on the return packaging. Do not slap a shipping label on the manufacturer’s packaging. Securely package the returned product within an outer box. We strongly suggest you use a shipment method, which includes tracking.

Return processing can take up to 2 weeks. If you have not received a refund after that time, please contact Customer Service.

© Copyright - Spree Ltd. 2016